How to Make a Complaint

Last updated: October 2026

Every homeowner who reaches out to Hadcompletion Septic should get a fair and honest experience. If something went wrong, we want to hear about it. This page covers how to raise a complaint and what happens afterward. It is a general template and is not legal advice.

Topics You Can Raise

You can write to us about:

• Your experience when you called or contacted Hadcompletion Septic
• The way your personal information was handled
• Anything on this website that seems unclear or wrong
• The conduct of a provider we connected you with

If the Problem Is With a Provider

Providers in our network are independent businesses. They answer for their own quotes, prices, work and customer service. If you are unhappy with work on your septic system, sewer line or plumbing, the usual first step is to take it up with the provider directly and keep a written record.

Please still tell us. Feedback about providers helps keep our network honest, and providers who repeatedly fall short may be removed. Keep in mind that Hadcompletion Septic cannot settle contract disputes, refund money for a provider's work or make decisions for a provider.

Sending Your Complaint

Email contact@hadcompletion.lat and include:

• Your name and how to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you recall
• The provider's name, if you know it
• A clear account of what happened and what outcome you would like

After You Write

We will confirm receipt by email, usually within a few business days. We then look into what happened, which may involve contacting the provider. After that we reply with what we found and any steps we plan to take.

Still Not Happy?

If our answer does not satisfy you, reply and ask us to take another look. You can also reach out to your state's consumer protection office or attorney general, or your local Better Business Bureau. For concerns about licensed plumbing or septic contractors, your state licensing board or local health department may be able to help too.

Contact

Email: contact@hadcompletion.lat